What is Culture360?

The Culture360 Vision

Culture360 is our vision of a comprehensive package of services for museums, cultural institutions, and other non-profit organisations in the experience industry. We believe this package can help our clients achieve their goals, increase their impact, and grow their organisations. Our wide range of services and expertise provides a holistic solution that meets the diverse needs of our clients.

Comprehensive package of services tailored to the needs of museums, cultural institutions, and other non-profit organisations in the experience industry.
Holistic solution to help clients achieve their goals, increase their impact, and grow their organisations.
Access to a wide range of services and expertise from a single provider, simplifying the procurement and management of services.
Customised solutions that are tailored to the specific needs and goals of each client, rather than one-size-fits-all.
Collaboration with a partner that has deep expertise in Salesforce, marketing, and technology, providing guidance and support throughout the process.

Sharing knowledge

We share our knowledge and expertise with clients to help them succeed. Our team of experts stays up-to-date on the latest trends, best practices, and technologies, and offers a range of educational resources, including training, documentation, webinars, and events. These resources help our clients learn and grow.

Educational resources, including training, documentation, webinars, and events, to help clients learn and grow.
Access to a team of experts who are committed to staying up-to-date on the latest trends, best practices, and technologies.
Improved efficiency and effectiveness of operations through knowledge sharing and skill building.
Customised solutions and best practices that reflect the latest thinking and technology, improving clients’ competitive edge.
A trusted partner for advice and guidance on technology and marketing, who can help clients navigate the changing landscape of the experience industry.

Sharing extensions

We extend the power of our solutions by integrating with other technologies and platforms. We work closely with our clients to understand their ecosystem and identify opportunities for integration. Sharing extensions helps our clients achieve their goals more efficiently and effectively.

Access to integrations with other technologies and platforms, extending the power of existing solutions.
Improved efficiency of operations through streamlined workflows and reduced manual data entry.
Increased accuracy of data through the integration of different systems, improving insights and decision-making.
Ability to leverage existing investments in technology and platforms, minimizing costs and maximising value.
Collaboration with a partner that has deep expertise in Salesforce, marketing, and technology, providing guidance and support throughout the process.

Sharing use cases

We share our use cases to help our clients understand the value of our solutions. By identifying relevant use cases and showcasing the impact of our solutions, we help our clients envision the possibilities and outcomes of our services.

Understanding of the value of solutions through identification and demonstration of relevant use cases.
Ability to envision the possibilities and outcomes of solutions in a particular context.
Customised solutions that are tailored to specific needs and goals, rather than generic offerings.
Improved confidence in investment decisions through evidence-based analysis and demonstration of impact.
Collaboration with a partner that has deep expertise in Salesforce, marketing, and technology, providing guidance and support throughout the process.

Community

We build a strong and supportive community of clients, partners, and experts. We offer a range of community resources, including user groups, forums, and events, to help our clients connect and collaborate. Building a strong community creates a network of support and knowledge-sharing that benefits all of our clients.

Access to a network of peers, partners, and experts for support, collaboration, and knowledge-sharing.
Opportunities to learn from and connect with other organisations in the experience industry, improving clients’ competitive edge.
Access to user groups, forums, and events that are tailored to the specific needs and goals of different clients.
A sense of belonging to a larger community that shares common values, goals, and challenges.
Collaboration with a partner that has deep expertise in Salesforce, marketing, and technology, providing guidance and support throughout the process.

The Culture360 Partnership

Strong partnerships are the foundation of success. We work closely with our clients to understand their unique needs and challenges, and develop customised solutions that meet their goals. Our partnership approach ensures that we are aligned with our clients’ objectives and can deliver the best possible results.

Customised solutions that are tailored to the specific needs and goals of each client, rather than one-size-fits-all.
Improved alignment between client objectives and solution offerings, improving outcomes and satisfaction.
A collaborative approach to problem-solving and decision-making, that leverages the expertise of both parties.
Access to a partner that has deep expertise in Salesforce, marketing, and technology, providing guidance and support throughout the process.
Improved efficiency and effectiveness of operations through collaboration and partnership.

Success Management

We know our clients’ success is our success. Our dedicated team of success managers tracks progress, identifies opportunities for improvement, and ensures clients are getting the most out of our solutions. Our success management process ensures clients achieve desired outcomes and are satisfied with our services.

A dedicated team of success managers who work with clients to track progress, identify opportunities for improvement, and ensure that they are getting the most out of solutions.
Increased effectiveness and efficiency of operations through regular monitoring, feedback, and continuous improvement.
Customized solutions that are tailored to specific needs and goals, rather than generic offerings.
Improved confidence in investment decisions through evidence-based analysis and demonstration of impact.
Collaboration with a partner that has deep expertise

Architecture, Solutions, Guidance

Our team of experts provides guidance on architecture, solutions, and best practices. We work with our clients to design and implement solutions tailored to their specific needs and goals. Ongoing guidance ensures our clients are maximising the value of their investment.

Access to deep expertise in Salesforce, marketing, and technology, providing guidance and support on architecture, solutions, and best practices.
Customized solutions that are tailored to the specific needs and goals of each client, rather than one-size-fits-all.
Improved efficiency and effectiveness of operations through implementation of best practices and technology solutions.
A trusted partner for advice and guidance on technology and marketing, who can help clients navigate the changing landscape of the experience industry.
Improved competitiveness through deployment of cutting-edge technology and marketing solutions.

Project execution

We have a proven track record of successfully executing complex projects on time and on budget. Our project management methodology delivers high-quality solutions that meet clients’ needs and expectations. We use a collaborative approach to project execution, working closely with our clients to ensure they are involved and informed throughout the process.

A proven track record of successfully executing complex projects on time and on budget.
Improved efficiency and effectiveness of operations through deployment of high-quality solutions that meet clients’ needs and expectations.
A collaborative approach to project execution, working closely with clients to ensure that they are involved and informed throughout the process.
Customized solutions that are tailored to the specific needs and goals of each client, rather than one-size-fits-all.
Improved competitiveness through deployment of cutting-edge technology and marketing solutions.

Enablement

We empower our clients with the knowledge and skills they need to succeed. We offer a range of enablement services, including training, documentation, and resources. These services help our clients become self-sufficient and confident in using our solutions.

Access to a range of enablement services, including training, documentation, and resources, to help clients become self-sufficient and confident in using solutions.
Improved efficiency and effectiveness of operations through skill-building and knowledge-sharing.
Customised solutions that are tailored to the specific needs and goals of each client, rather than one-size-fits-all.
Improved competitiveness through deployment of cutting-edge technology and marketing solutions.
A trusted partner for advice and guidance on technology and marketing, who can help clients navigate the changing landscape of the experience industry.

Support

We provide world-class support to ensure clients’ systems are always up and running. Our support team is available around the clock to answer questions, troubleshoot issues, and provide guidance. We are committed to providing timely and effective support so clients can focus on their mission.

World-class support to ensure that clients’ systems are always up and running, providing peace of mind and confidence in operations.
A dedicated support team that is available around the clock to answer questions, troubleshoot issues, and provide guidance.
Customized solutions that are tailored to the specific needs and goals of each client, rather than one-size-fits-all.
Improved efficiency and effectiveness of operations through rapid resolution of issues and problems.
A trusted partner for advice and guidance on technology and marketing, who can help clients navigate the changing landscape of the experience industry.

Non-profit pricing

We make our solutions accessible and affordable for non-profit organisations. We offer special pricing and discounts for non-profit clients so they can access the technology and services they need to achieve their mission. Our non-profit pricing reflects our commitment to the non-profit sector and our desire to help our clients succeed.

Access to affordable solutions that are tailored to the specific needs and goals of non-profit organisations, ensuring that they can access the technology and services they need to achieve their mission.
Special pricing and discounts for non-profit clients, reflecting our commitment to the non-profit sector and our desire to help clients succeed.
Improved efficiency and effectiveness of operations through deployment of high-quality solutions that meet clients’ needs and expectations.
A trusted partner for advice and guidance on technology and marketing, who can help non-profit organisations navigate the changing landscape of the experience industry.
Customised solutions that are tailored to the specific needs and goals of each non-profit client, rather than one-size-fits-all.