Salesforce Customer Success Platform

Create and push Instagram Stories with Mobile Push As from January 2020, you can now create and publish Instagram Stories using Social Studio. Instagr...

Combine your CRM data and use it on Google properties with Google Customer Match As a marketer, you want to reach users at their moment of intent, […]...

Monitor your email sends and journey performance Yet another great release for Einstein this year is the Messaging Insight feature. With this tool you...

Write better Subject Lines with Einstein’s new feature Marketers know how important it is to write the perfect subject line that will catch their audi...

In-app messaging for mobile apps You can easily create and send messages to mobile app users through Journey Builder. In-app messaging is a great way...

From single to multi-step journeys Another new release this year for Journey Builder is Single Send Journeys for email or mobile push. With this new f...

Test and optimize your customer journeys One of Salesforce latest releases this year, within Journey Builder, is Path Optimizer. It is a testing platf...

Extend the reach of Journey Builder As you might know by now, activities inside Journey Builder are building bricks of a journey. These are objects th...

Facebook campaigns directly within Journey Builder Create Facebook campaigns directly within Journey Builder. Just drag the ad campaign onto the journ...